Privacy Policy

Last Updated: September 2026

QX Engineering Private Limited respects your privacy and is committed to protecting the personal information you share with us through our website, enquiry forms, email communications, WhatsApp, and other business interactions.

This Privacy Policy explains what information we may collect, how we use it, how we protect it, and the choices available to you.

By using our website or submitting information to us, you acknowledge the practices described in this Privacy Policy.

1. Information We Collect

We may collect personal and business information when you contact us, submit an enquiry, request technical support, or communicate with our team.

This information may include:

  • Name
  • Company name
  • Job title or designation
  • Email address
  • Phone or WhatsApp number
  • Country or location
  • Project or sourcing requirements
  • Component or product details
  • Technical drawings or specifications voluntarily submitted by you
  • Messages and other information included in enquiry forms
  • IP address, browser type, device information, and website usage data where applicable

We only request information that is reasonably necessary to respond to your enquiry or provide our engineering, sourcing, inspection, and quality-related services.

2. How We Use Your Information

Information collected through our website may be used to:

  • Respond to enquiries and technical requests
  • Understand your sourcing or manufacturing requirements
  • Communicate regarding potential or ongoing projects
  • Prepare quotations, proposals, and service recommendations
  • Coordinate supplier, foundry, inspection, and engineering activities
  • Provide customer support
  • Improve our website, services, and user experience
  • Maintain business and communication records
  • Detect and prevent spam, fraud, abuse, or security threats
  • Comply with applicable legal or regulatory obligations

We do not use your personal information for unrelated purposes without an appropriate reason or your consent where required.

3. Technical Drawings and Confidential Project Information

Clients and prospective clients may provide drawings, specifications, RFQs, material requirements, inspection criteria, or other technical information.

QX Engineering Private Limited treats such information as confidential business information and uses it only for purposes related to the relevant enquiry, quotation, technical evaluation, sourcing activity, quality inspection, or project execution.

We do not intentionally publish or publicly disclose client technical information without authorization.

Where required, separate confidentiality or non-disclosure agreements may also apply.

4. Contact Forms

Our website may use contact forms to allow visitors to submit enquiries securely.

Information entered into these forms may be transmitted to our internal business email accounts or authorised communication systems.

We may use anti-spam and security technologies such as CAPTCHA, Cloudflare Turnstile, server-side validation, or similar services to prevent automated and malicious submissions.

5. Email Privacy

Our website may avoid displaying certain email addresses as plain text to reduce automated spam and unauthorised scraping.

When you contact us by email, we may retain your message and contact information for business communication, enquiry management, and record-keeping purposes.

6. WhatsApp and Other Communication Platforms

If you contact us through WhatsApp or another third-party messaging service, the information you provide may also be processed according to that platform’s own privacy policies.

QX Engineering Private Limited does not control how independent third-party platforms process information within their own systems.

7. Cookies and Website Analytics

Our website may use cookies or similar technologies to support website functionality, security, analytics, performance measurement, and user experience.

Cookies may collect information such as:

  • Browser type
  • Device type
  • Pages visited
  • Approximate location
  • Session duration
  • Referral source
  • Website interaction data

You can usually control or disable cookies through your browser settings.

Some website functions may not work correctly if certain cookies are disabled.

8. Third-Party Services

Our website may use third-party services, including services for:

  • Website hosting
  • Analytics
  • Spam protection
  • Contact forms
  • Email delivery
  • Google Maps
  • Google Workspace
  • Task or client portals
  • Cloud infrastructure
  • Website security
  • Social media or messaging integrations

These third parties may process limited information according to their own privacy policies and terms.

We encourage users to review the privacy policies of any third-party platforms they access through our website.

9. Client Login and External Portals

Our website may contain a Client Login button that links users to an external or separately hosted project management, reporting, or client portal.

Information accessed or submitted through such portals may be subject to separate security, privacy, and access-control arrangements.

Clients are responsible for keeping their login credentials confidential and for notifying us if they suspect unauthorised access.

10. How We Protect Your Information

We take reasonable technical and organisational measures to protect information against:

  • Unauthorised access
  • Loss
  • Misuse
  • Disclosure
  • Modification
  • Destruction

Depending on the website configuration, these measures may include:

  • HTTPS/SSL encryption
  • Secure hosting
  • Access controls
  • Anti-spam protection
  • Website security monitoring
  • Server-side validation
  • Restricted administrative access
  • Regular software and plugin updates

However, no website, internet transmission, or electronic storage system can be guaranteed to be completely secure.

11. Sharing of Information

We do not sell personal information.

We may share information when reasonably necessary with:

  • Employees or authorised team members
  • Technical consultants
  • Foundries or manufacturing suppliers
  • Inspection or testing partners
  • Logistics partners
  • Website or IT service providers
  • Professional advisers
  • Government or regulatory authorities where legally required

Where project information needs to be shared with suppliers or technical partners, we aim to limit disclosure to information required for the relevant business purpose.

12. Data Retention

We may retain personal, technical, and business information for as long as reasonably necessary to:

  • Respond to enquiries
  • Manage projects
  • Maintain business records
  • Support ongoing customer relationships
  • Resolve disputes
  • Comply with legal, financial, tax, or contractual obligations

Information that is no longer reasonably required may be deleted, anonymised, or securely archived where appropriate.

13. Your Choices and Rights

Depending on applicable laws, you may be able to request that we:

  • Provide information about personal data we hold about you
  • Correct inaccurate or incomplete information
  • Delete certain personal information
  • Restrict or object to certain uses of your information
  • Stop sending non-essential communications

Requests can be submitted using the contact details below.

We may need to verify your identity before processing certain requests.

14. International Visitors

QX Engineering Private Limited works with international buyers and businesses.

If you submit information from outside India, your information may be processed or stored in India or through service providers located in other jurisdictions.

By communicating with us, you understand that applicable data-protection rules may vary between countries.

15. Links to Other Websites

Our website may contain links to third-party websites, client portals, business platforms, social networks, or external resources.

QX Engineering Private Limited is not responsible for the privacy practices, content, or security of websites operated by third parties.

You should review their privacy policies before submitting personal information.

16. Children’s Privacy

Our website and services are intended for businesses, professionals, suppliers, procurement teams, engineers, and other commercial users.

We do not knowingly collect personal information from children through our business website.

17. Changes to This Privacy Policy

We may update this Privacy Policy when our website, services, technology, or legal requirements change.

The latest version will be published on this page together with the updated date.

We encourage visitors to review this page periodically.

18. Contact Us

If you have questions about this Privacy Policy or how your information is handled, you may contact:

QX ENGINEERING PRIVATE LIMITED

Address:
14 No Gate, Master Villa, Janai, Jagannathbati, Hooghly, West Bengal 712702
Beside ASR Marble

Phone:
+91 90386 60686

Email:
info@qxepl.com
business@qxepl.com